لوحة مفاتيح ميكانيكية بإضاءة خلفية كافكا
Fans Gala Limited is a professional international trading company that focuses on the distribution of top global game derivative products, especially promoting peripheral products of Chinese original games to all parts of the world.
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87 مفتاح كريستال عنابي, 108 مفاتيح كريستال بورجوندي, 87 مفاتيح تشيكيو, 108 مفاتيح تشيكيو |
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PLEASE READ BEFORE PLACING AN ORDER.
Q1: Are you an officially authorized MiHoYo distributor? How can I verify your credentials?
▼A: Yes, we are an official Tier 1 distributor certified by MiHoYo. You can check our official authorization letter:
Q2: Which MiHoYo IP merchandise do you offer?
▼A: We supply the full range of officially licensed products, including: Game IPs: Genshin Impact, Honkai: Star Rail, Tears of Themis, and more. Categories: Badges, Ornaments, Figures, apparel, home goods, collectible cards, etc.
Q3: Is there a Minimum Order Quantity (MOQ)? Do you offer Wholesale?
▼A: We do not have MOQ in store now, with volume discounts for larger orders.
Q4: What payment methods do you accept?
▼A: We accept such as T/T (Bank Transfer), Credit Cards (Visa/Mastercard), PayPal, Apple Pay, Google Pay
Q5: What are the shipping timelines and methods?
▼Usually we will ship within 48-72 hours. We use a cooperative logistics company for express delivery, which usually takes 7-12 days to deliver to you. If you need other transportation methods such as DHL, FedEx, please contact us to provide you with services
Q6: How do I track my order? What if there’s a shipping delay?
▼A: You can check your package information by email or your tracking number. Or click this link to check: https://www.fansgala.com/apps/17TRACK
Q7: What is your return/refund policy?
▼- Return period: If you wish to apply for a refund, please contact our customer service team within 7 days after receiving the goods.
- Item status: The goods must be unused and in original condition, including all labels, packaging and accessories. If the goods are damaged or have signs of use, they may not be refunded.
- Non-returnable goods: Certain goods (such as limited editions, pre-sale products, promotional goods, etc.) may not be eligible for refunds. Please read the relevant instructions carefully before purchasing.